Last updated: October 23, 2026
This Privacy Policy explains how No Maintenance (“we”, “us”) collects, uses and protects your personal information when you visit nomaintenance.net or place an order with us.
Who we are
This website is nomaintenance.net, the online store for No Maintenance. For any privacy question, email us at support@nomaintenance.net.
Information we collect
When you place an order
We collect your name, billing and shipping address, email address, phone number and the details of the products you buy. Payments are handled by our payment provider; we do not store your full card details.
When you create an account
We store your name, email address, login details, saved addresses and order history so you can track orders and check out faster.
When you contact us
If you email us, we keep your message, your email address and any details you share, such as your order number, so we can help you.
When you leave a review
We collect the name and email address you enter and the review you write. Your name and review are shown publicly on the product page; your email address is not.
Information collected automatically
Like most websites, our site records technical information such as your IP address, browser type and the pages you visit, and uses cookies (see below).
How we use your information
- To process, ship and deliver your orders
- To send order confirmations, shipping updates and other messages about your purchases
- To handle returns, refunds and customer service requests
- To manage your account
- To prevent fraud and keep our website secure
- To meet our legal, tax and accounting obligations
We do not sell your personal information.
Who we share it with
- Payment provider: to take payment for your order.
- Shipping carriers: your name, address and phone number, so they can deliver your parcel.
- Service providers: companies that host and maintain our website and email, only as needed to run the store.
- Authorities: when we are required to by law.
Cookies
We use cookies that are needed for the store to work, such as keeping items in your cart, keeping you logged in and remembering your preferences during a visit. You can block or delete cookies in your browser settings, but parts of the store, including the cart and checkout, may not work without them.
How long we keep your information
We keep order records for as long as we need them for tax and accounting purposes. Account information is kept until you ask us to delete your account. Emails are kept for as long as needed to resolve your request.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or object to how we use it. Depending on where you live, you may have additional rights under local law. To make a request, email support@nomaintenance.net.
Security
We take reasonable steps to protect your information, and our website uses an encrypted (HTTPS) connection. No method of transmission over the internet is completely secure, but we work to keep your data safe.
International orders
We ship worldwide, so your information may be processed in countries other than your own, for example by our shipping carriers and service providers.
Children
Our store is not intended for children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this Privacy Policy? Email support@nomaintenance.net.